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Fragmented Systems, Fragmented Care Summary Report

February 27, 2026

During Red Tape Awareness Week, we asked family physicians across BC to tell us how disconnected digital systems are impacting their practice. 161 physicians responded — and the results confirm what we've long been hearing on the ground.

78% of respondents are routinely navigating between 2 to 5 different digital systems to manage patient care. Nearly 39% are duplicating patient information into multiple systems on a weekly basis. More than half are losing over 30 minutes every day to poor EMR interoperability — that's longer than the average patient visit.

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